Washing Machine Repairs
Van Biljoens repairs washing machines in our Pretoria appliance workshop — front loaders and top loaders alike. Bring yours to the workshop and we'll assess, quote and approve before any work begins.
What we do
- ✓Washing machine fault diagnosis
- ✓Workshop repairs in Pretoria
- ✓Written quote before any work begins
- ✓Quality testing before collection
How it works
-
1Step 1Drop-offBring your washing machine to our Pretoria workshop. The R300 assessment fee is paid upfront and covers inspection, testing and diagnosis.
-
2Step 2Assessment & quoteWe diagnose the fault and send an itemised quote, usually within 1 to 3 working days (subject to supplier pricing and parts availability).
-
3Step 3Your approvalIf you accept, the R300 is deducted from the repair cost. If you decline, the R300 covers the assessment work done.
-
4Step 4Repair, test & collectWe repair and test your washing machine, then let you know when it's ready to collect from our Pretoria workshop. Repairs are backed by our 3 Month Repair Guarantee.
Frequently asked questions
Do you repair both front-loader and top-loader washing machines?
Yes — both types of domestic washing machine, in our Pretoria workshop; these are brought in by the customer (collection and delivery is for fridges and freezers only).
My washing machine won't drain, won't spin, leaks or is very noisy — can you help?
Yes. Draining, spinning, leaking and noise problems are among the most common washing machine faults we see. Bring it to the workshop and we'll diagnose it, then send a written quote before any repair.
How much does it cost to assess my washing machine?
A R300 assessment fee is paid upfront when you hand the appliance in; it covers inspection, testing and diagnosis. If you accept the repair quote the R300 is deducted from the total. If you decline, or if the appliance cannot be repaired (e.g. spares are unavailable), the R300 remains payable for the assessment work performed.
Is there a guarantee on the repair?
Yes. Our repairs are backed by a 3 Month Repair Guarantee covering our workmanship and the specific repaired fault. Replacement parts are covered according to applicable supplier terms.