3 Month Repair Guarantee
When our workshop repairs your appliance, we stand behind the work. Every repair is backed by a 3 month repair guarantee on our workmanship and the specific fault we repaired — your reassurance that the job was done properly. Established 1956, Pretoria.
What is covered
- ✓Our workmanship — the quality of the repair work we carried out.
- ✓The specific fault we repaired — if the same fault we fixed returns within 3 months, we'll put it right.
What is not covered
- ✕This is a repair guarantee, not an appliance warranty — it does not cover the whole appliance.
- ✕It is not a new-appliance or manufacturer warranty.
- ✕It does not cover new or unrelated faults that develop later and were not part of the repair we carried out.
Replacement parts
Replacement parts are covered according to applicable supplier terms.
How the repair process works
Your guarantee follows a clear, transparent repair process — you approve the work and the cost before anything begins.
- 1Assessment
We inspect, test and diagnose the fault in our workshop.
- 2Written quote & your approval
You receive a clear quotation. Work only starts once you approve it.
- 3Repair, test & return
We carry out the repair, test it, and return your appliance — backed by the 3 month repair guarantee.
See the full workshop process, including the assessment fee →
Your peace of mind
A repair from Van Biljoens is repair you can trust. We've been keeping Pretoria's appliances running since 1956, and the 3 month repair guarantee is our commitment to doing the job right — if the fault we repaired returns within the period, get in touch and we'll sort it out.
This page explains our 3 month repair guarantee in plain language. The exact guarantee terms that apply to your repair are confirmed by Van Biljoens at the time of the repair.